Binance -- Customer Service Representative (Russian/English) | Jobs Web 3.0 & Работа Веб 3.0 REMOTE

Binance -- Customer Service Representative (Russian/English)

Responsibilities:
·Handle high volume live chat and other online tools
·Provide accurate, valid and comprehensive information
·Follow communication procedures, guidelines, and policies
·Support other business units with customer liaison, accurately document customer requests
·Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
·Go the extra mile to engage customers

Requirements:
·College degree or above
·Fluent Russian language, advanced English speaker
·Minimum 1 year experience in customer service, preferably in finance or E-commerce industry. Outstanding new graduates are also welcomed to apply
·High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
·Ability to work under pressure, strong communication skills and exceed beyond expectation
·Passionate for customer service industry and can accept to work under different work shifts
·Positive about the crypto industry

Apply https://jobs.lever.co/binance/93de63e6-7dbe-4903-af1c-72875b8acd0e/apply