2021-04-27 10:36:36
SUBJECT: REVISED: ADDITIONAL RIGHTS FOR PASSENGERS WHOSE TICKETS ISSUED BETWEEN MAR 21, 2020 - DECEMBER 31, 2021 (INCLUDED).
TELEX HAS BEEN REVISED WITH THE TICKETING DATES WERE UPDATED AS MARCH 21, 2020 - DECEMBER 31, 2021 (INCLUDED) INSTEAD OF MARCH 21,2020 - MARCH 31,2021(INCLUDED) AND THE INFORMATION FOR PARTIALLY USED TICKETS
FOR ALL INDIVIDUAL AND GROUP TICKETS PURCHASED BETWEEN MARCH 21, 2020 - DECEMBER 31, 2021 (INCLUDED) (INCLUDING ANADOLUJET FLIGHTS); (INCLUDING TK STOCK(235) TICKETS INCLUDING INTERLINE FLIGHTS (CODESHARE OR SPA)( (TICKETS WITH RESERVATIONS ON MAINLAND CHINA ROUTES EXCLUDED)) REBOOKING/REROUTING OR OPEN-ENDED TICKETS REQUESTS WILL BE APPLIED ACCORDING TO THE FOLLOWING CONDITIONS WITHOUT CONSIDERING FARE RULES, THESE RIGHTS WILL BE VALID FOR THE TICKETS PROVIDED THAT CANCELLATION IS MADE BEFORE THE SCHEDULED DEPARTURE TIME OF THE FLIGHT. IF RESERVATIONS ARE NOT CANCELLED BEFORE SCHEDULED DEPARTURE TIME OF FLIGHT, RESERVATIONS WILL BE ACCEPTED AS NO-SHOW AND THE CHANGE REQUESTS WILL BE MADE ACCORDING TO THE ORIGINAL TICKET RULES.
1) REBOOKING / REROUTING REQUESTS:
REROUTING AND REBOOKING CHANGE CAN BE MADE UNTIL MARCH 31, 2022 (INCLUDED) (TRAVEL COMPLETION). FARE DIFFERENCES WILL BE CHARGED WITHOUT APPLYING REISSUE PENALITIES. FARE DIFFERENCES THAT MAY BE INCURRED DUE TO THE CHANGE REQUEST (SERVICE CHARGE, CURRENCY DIFFERENCES, DIFFERENCES OF CLASS, DATE AND ROUTE CHANGES, TAX DIFFERENCES ETC.) WILL BE COLLECTED.
UNUSED TICKETS CAN BE CHANGE WITHIN ALL NETWORK. DUE TO COMBINATION REGULATIONS PARTIALLY USED TICKETS CAN ONLY BE CHANGE WITHIN SAME IATA REGION.
2) OPEN-ENDED TICKET PROCEDURES PASSENGERS WILL HAVE AN OPEN-ENDED TICKET ONLY IF FLIGHTS IN RESERVATIONS ARE CANCELLED BEFORE THE FIRST DEPARTURE TIME OF ORIGINAL TICKET. WHILE NEW RESERVATION IS BEING MADE BY THE PASSENGER FARE DIFFERENCES THAT MAY BE INCURRED DUE TO THE CHANGE REQUEST (SERVICE CHARGE, CURRENCY DIFFERENCES, DIFFERENCES OF CLASS, DATE AND ROUTE CHANGES, TAX DIFFERENCES) WILL BE COLLECTED.
3) ISSUE DATE FOR NEW TRAVEL THERE IS NO RESTRICTION ON ISSUE DATE. NEW TRAVEL DATES CAN BE DECIDED UP TO NEW DEPARTURE DATE OF TRAVEL.
4) OPEN-ENDED PROCEDURES CAN BE MADE BY TURKISH AIRLINES SALES OFFICE, SALES AGENTS WHERE THE TICKETS ARE PURCHASED AND CALL CENTER.
5) REBOOKING/REROUTING REQUESTS OF GROUP RESERVATIONS FOR WHICH PAYMENT OR GUARANTEE MCO IS RECEIVED BETWEEN MARCH 21, 2020 - DECEMBER 31, 2021 (INCLUDED) WILL BE MADE DISREGARDING APPLYING CHANGE PENALTIES OF EXISTING FARE RULES. SAME FARE LEVEL WILL NOT BE GUARANTEED FOR NEW TRAVEL DATES.
6) REFUND REQUESTS REFUND AND CANCELLATION REQUESTS WILL BE MADE ACCORDING TO ORIGINAL FARE RULES. THERE WILL BE NO GIVEN REFUND RIGHTS WITHIN THE SCOPE OF THIS TELEX.
7) EXTENSION OF VALIDITY: VALIDITY OF TICKET CAN BE EXTENDED UNTIL MARCH 31, 2022 (INCLUDED).
8) TICKET CHANGES REQUESTS CAN BE MADE BY TURKISH AIRLINES SALES OFFICE, SALES AGENTS WHERE THE TICKETS ARE PURCHASED, TURKISH AIRLINES ONLINE CHANNELS AND CALL CENTER.
APPLICATION CONDITIONS:
VALID FOR TICKETS PURCHASED BETWEEN MARCH 21, 2020 - DECEMBER 31, 2021 (INCLUDED), NEW JOURNEY SHOULD BE COMPLETED UP TO MARCH 31, 2022 (INCLUDED)
VALID FOR TURKISH AIRLINES AND ANADOLUJET OPERATING AND MARKETING INTERNATIONAL AND DOMESTIC FLIGHTS.
ONLY REISSUE CHARGES WILL NOT BE COLLECTED ACCORDING TO THIS TELEX, NO-SHOW TICKETS ARE OUT OF SCOPE.
THIS APPLICATION IS VALID FOR REBOOKING AND REROUTING REQUESTS OF GROUP RESERVATIONS UNDER THE CONDITIONS OF GENERAL GROUP RULES.
THIS TELEX WILL BE ALSO VALID FOR NON-CHANGABLE PROMOTIONAL TICKETS.
CHANGE REQUEST WILL BE APPLIED FOR MILES AND SMILES TICKETS.
FARE DIFFERENCES THAT MAY BE INCURRED DUE TO THE CHANGE REQUEST (SERVICE CHARGE, CURRENCY DIFFERENCES, DIFFERENCES OF CLASS, DATE AND ROUTE CHANGES, TAX DIFFERENCES) WILL BE COLLECTED.
TICKETS WITH RESERVATIONS ON MAINLAND CHINA ROUTES ARE EXCLUDED.
THE CHANGES MENTIONED ABOVE WILL NOT BE LIMITTED. TICKETING MADE AFTER DECEMBER 31, 2021 WILL BE HANDLED ACCORDING TO THE ORIGINAL TICKET RULES.
FOR YOUR INFO AND ACT
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